At the Start of Your Loan

Establishment Fee: $200 to $450
This is charged for the process of approving, accepting and processing a new loan. It is added to the starting balance of your loan.

Dealer / Broker / Introducer Fee: Up to $300
This is paid to the dealer / broker / introducer. It is added to the starting balance of your loan.

PPSR Fee: $20
This is added at the start of the loan to cover our costs of registering a security interest against your vehicle or other goods that the loan is for.

Mortgage Fee / Caveat Fee: Charged at cost
This is added to the starting balance of the loan if we register a mortgage or caveat against your property.

During the Loan

Monthly Maintenance Fee: $9
This is applied to your loan at the end of each calendar month. You receive a statement each month.

Statement Fee: $10
This is charged only if you request an extra statement over and above your regular statement.

Credit Card Transaction Fee: at cost
This cost is passed on to you only if the bank charges us a fee for a payment you made with your credit card.

SMS Message: 25 cents:
This is charged if we have to contact a client who is in breach of their contract for longer than a week. If we cannot contact the client directly, in order to protect the client’s privacy, a message to contact us will be left where possible. We prefer to send a text where possible, instead of a phone call.

Phone Call: $2
This is charged if we have to contact a client who is in breach of their contract for longer than a week. If we cannot contact the client directly, in order to protect the client’s privacy, a message to contact us will be left where possible.

This is charged if we have to message a client who is in breach of their contract. To protect the client’s privacy, it will be a request to contact us.

Refund Fee: $15
This is charged if we have to send you a refund if you overpaid us.

Variation Fee: $75
This fee is charged if you request, and we agree to, changes in the payment schedule, or terms of the loan, which require extra administration. It is not charged if you are just paying off your loan quicker.

PPSR Fee: $20
This is added at the start of the loan to cover our costs of registering a security interest against your vehicle or other goods that the loan is for.

Non-Standard Admin Costs
Any costs incurred by us in administering your loan which are not covered by the standard monthly admin fee may be passed on to you at the time they are incurred. This may include items such as locating you if you moved but didn’t tell us your new address.

If Things Go Wrong
You will have to pay our costs if you are in arrears, or defaulting on the terms of your loan. This can happen if your vehicle is not legal for the road, not insured, you are not making your agreed payments or we don’t know where you live.
Penalty Interest: 5% above your standard loan rate.
This is charged on any amount that you are in arrears for the period of time that you are in arrears.

Reminder Letter $10
This is charged if we have to send you a reminder letter because you are in arrears. We usually send this two to four weeks after you got behind in your payments. It will also be sent if you break the terms of your contract in some other way – for example, if your insurance lapsed, or car is not legal for the road.

Dishonoured Payment Fee: $5
This is charged if your bank dishonours one of your payments.

Repossession Warrant Fee: $150
We charge this fee if we have to issue a repossession warrant to a repossession agent.

Repossessed Goods Sale Fee: $850
We charge this fee if we have to sell the goods.

Recovery Costs: At Cost
We will charge you any costs that any third party has charged us in relation to your loan, for example repossession agent, lawyer, tradesman. You can request copies of any invoices from these people.